Practical help for your family's digital life
Find a clear starting point for the accounts, devices and decisions your household deals with every day.
3 guides found
Protect the email account that holds everything together
Your email can be the route back into banking, shopping, social media and other important services. Giving it some attention is a useful place to begin.
Pause before a suspicious payment request
Unexpected requests can appear to come from a relative, company or someone you trust. A short pause and a separate check can help you avoid acting on a false story.
Six useful checks for your digital household
A shared starting point for adults, children and relatives you support. Choose the checks that fit your circumstances and work through them together where appropriate.
What we're adding next (14 topics)
Topics in progress. They'll appear above when ready.
Home Wi-Fi: a safer starting point
A practical walk-through of your router's key security settings, from admin and Wi-Fi passwords to firmware updates and guest networks.
Backing up the family photos and files you care about
Understand the difference between syncing and backing up, choose a sensible approach, and check what your current setup actually covers.
What to do when a phone is lost or stolen
Immediate steps to protect your accounts and data, including remote lock, tracking, and what to do about accounts that were signed in on the device.
A household plan for account access and recovery
How to keep a secure record of important accounts, recovery details, and trusted contacts who could help if someone lost access.
Reviewing your digital footprint and location sharing
What others can find about you online, how to review what you share, and where location sharing is active across apps and devices.
Identity misuse: where to start
Practical first steps if you suspect someone has used your personal information, including who to contact and how to limit further exposure.
Helping a relative use their phone with confidence
Patient, practical ways to help an older relative feel more confident with their phone, including common scam warnings and simple security checks.
Connected cameras, doorbells and smart-home devices
How to review the security and privacy settings of smart-home devices, including cameras, doorbells, and voice assistants.
Setting up an iPhone or iPad for your child
Using built-in parental controls, screen time settings, content restrictions, and purchase approvals to set up an Apple device for a child.
Android phones and tablets: a family starting point
Using Google Family Link and built-in Android settings to manage screen time, app permissions, content filters, and purchases for a child's device.
Windows and Mac: everyday security checks
Practical security checks for desktop and laptop computers, including updates, user accounts, built-in security software, and browser settings.
Roblox and Minecraft: multiplayer, contact and spending
How to review who can contact your child, how chat works, and how spending is managed in two of the most popular family games.
Xbox, PlayStation and Nintendo: family settings
Setting up child accounts, managing screen time, controlling spending, and reviewing who can communicate with your child on major games consoles.
Social media and messaging: privacy and contact settings
How to review who can see your child's posts, who can contact them, and how to manage messaging and location sharing across popular social platforms.